House Rules
Welcome! We are thrilled you have joined our community.
WORK Lakes Region is a community-driven, shared workspace for entrepreneurs, remote workers, freelancers, small business owners, and local organizations based in the heart of the Lakes Region. Like in our tag line, “Your Space Matters”, the space you are in, whether physical, mental, or community all matters as it impacts the work you do, how you do it and the results you achieve.
The vision of WORK Lakes Region is to provide an impeccable and inspiring workspace with a culturally elevated community environment that brings together a diverse group of professionals to do their work, while creating a community with which to bounce ideas and network.
WORK Lakes Region is based on the values to grow, lead, connect, support and create leadership and personal success based on the foundation of acceptance, abundance and appreciation.
We are a community. We respect each other and look out for each other. Just as importantly – we respect and take care of our space. As a member of WORK Lakes Region, we (and your fellow members) encourage and expect you to take pride and ownership in your community. Here’s how:
1. One of the biggest benefits of WORK Lakes Region membership is access to your fellow members. We encourage WORK Lakes Region members to make connections, collaborate, share ideas, provide advice, and make cool things happen. However, members may NOT spend their days directly soliciting other members. It is annoying and may result in cancellation of your membership.
2. WORK Lakes Region is first and foremost, a place to work. While we want our community to be 1.) open, fun, and collaborative we also want it to be 2.) Professional. Members are responsible for properly balancing the two.
3. Every person using WORK Lakes Region MUST be a paid member. Exceptions: non- members are welcome for up to 3 hours if they are meeting WORK Lakes Region members for business related meetings (and are not using the conference room) or if the non-members have purchased a Day Pass. Members need to meet with their guests at one of the collaborative meeting areas or in a conference room. Guests may not sit at a coworking table unless a Day Pass has been purchased. Members are accountable for the conduct of their guests. All guests must be registered on the Work Lakes Region app (LINK).
4. Key Codes. Please do not share the door codes with anyone else for any reason. It is our job to provide a safe and secure community for you to work in. We expect members to be mindful of security at all times. Sharing security/door codes with non-members may result in immediate termination of your membership.
5. Dedicated Desks/Unlimited Monthly Coworking Memberships are NOT transferable to other members in your organization. Only the registered member with WORK Lakes Region has access to their desk.
6. We expect members to keep the kitchen area clean. Please do your dishes by either putting them in the dishwasher or hand washing them and putting them away. Please do your guests’ dishes. The friendly staff at WORK Lakes Region (and your fellow members) will get really, really grumpy if you leave your dirty dishes lying around.
7. It is your responsibility to keep your workspace tidy. If you receive packages at WORK Lakes Region please break down your boxes and take them to the dumpster. If your trash is overflowing empty your garbage can and take it to the dumpster at night when you leave. WORK Lakes Region dumpsters are located in the back left parking lot on Railroad Ave.
8. Only WORK Lakes Region staff is allowed to move Furniture. If you need something please submit a WORK Lakes Region ticket on the membership portal or see an ambassador. This includes chairs in The Shop and the Inspiration Room.
9. Please label and date the food you put in the refrigerator. We encourage you to bring your lunch and use the Fridge. Please be considerate of your fellow members. It is a community fridge and there needs to be room for everyone’s lunches. You can’t stock the fridge for the month. (ie: no cases of soda, Gallons of OJ etc.) The WORK Lakes Region Staff reserves the right to throw anything in the refrigerator away, including breakthrough science experiments!
*Refrigerator clean out happens Thursdays at 3:00. If it is not labeled “save” it most likely will be tossed.
10. Coffee makes everyone happy At WORK Lakes Region we provide coffee from a NH coffee roaster. If you drink the last cup of coffee, please reset the coffee for others. If you need support use the How To Resource Guide on the WORK Lakes Region Member App or find the how to guide posted on the counter. The best way to strike a nerve with your fellow caffeine addicted member is to leave no coffee in the Karafe. Please don’t be that person.
11. Access to conference rooms is one of the greatest perks of an WORK Lakes Region membership. Here’s what you need to know in regards to conference rooms:
a. If you want to use a conference room, you must reserve it. Please, no conference room squatting.
b. Dedicated desks receive 4 hours of Free conference room time per month. Unlimited Coworking receives 4 hours of Free conference room time per month. Private offices receive 8 hours per month. Anything you use after that will be billed to you at the member discounted rate noted at the checkout for active members.
c. Conference rooms are for meetings with customers, teammates, and clients ONLY. If you want to hold an event at WORK Lakes Region in one of our conference rooms, please submit an event request on the website: https://www.WORKLakesRegion.com or the membership app to discuss scheduling, guest policy, insurance requirements, and fees.
d. Unused conference room time does not roll over from month to month.
e. You may not re-sell or donate your conference room time to non- members or outside groups.
f. It is your responsibility to clean up the conference room after you use it. If you re-arrange the furniture in the conference room we expect that you will return it to the original set up when you’re finished.
12. Coworking spaces, Dedicated Desks and private offices receive 50 black and white prints per month. Additional prints will be billed to members at $.08 /copy for black and white and $.25/copy for color prints.
13. Common areas are shared workspaces. Here is how we can all happily and productively share these spaces together:
Please make phone calls at your desk, atrium or in the Inspiration Room* (*when not reserved by a member). Speaker phones are never allowed at WORK Lakes Region, except when in a conference room or your private office.
Please occupy only one spot at a time in the common area. Taking up multiple spots limits the space available to your fellow members.
“The One Hour Rule”: Feel free to leave your stuff at your space and other common areas. However, if you will be gone longer than an hour, please pack up your stuff so your spot is available for another member.
14. WORK Lakes Region is available from 6:00 AM to 10:00 PM EST for members only. WORK Lakes Region is available Monday-Friday 8:00 AM – 5:00 PM for non-member guests. WORK Lakes Region team members are staffed occasionally, but always available by ticket, email, and emergency reach. As well, ambassadors may be available between 9:00 am – 5:00 pm Mon – Fri. You don’t have to go home but you can’t live here! Please be mindful of security. If you have a guest during non-staffed hours your guest will need to call you directly to gain access to the building.
15. We offer flexible Month to Month membership agreements. However, if you plan to terminate your WORK Lakes Region membership, we do require that you give 30 days’ notice (in writing) on the 15th or 30th of the month.
16. WORK Lakes Region is a smoke-free facility. Please smoke outside, no closer than 20 feet away from windows and doors, and preferably off site of the entire building located at 51 Elm Street, Laconia NH.
17. Finally, we have a great team at WORK Lakes Region. Our job is to manage this fantastic, inspiring community. We are here to provide you with a place and the tools to do your best work! If you have any questions, ideas, or suggestions. Need help connecting or just want to chat that is what we are here for. Interacting with our members is the best part of our job.
I agree to the WORK Lakes Region House Rules. More importantly, I agree to take pride and ownership in the WORK Lakes Region Community.